We understand that many people need to use our services for a variety of reasons. We pride ourselves in delivering the best animal welfare service we can. Our aim is to give professional, practical and helpful advice in all aspects of animal welfare. If you have any ways you feel we could improve our service, please use the form on our contact page.

Our team have a range of animal welfare skills and qualifications and will be on hand to advise you during your visit to the centre. Our expertise include a consultant veterinary surgeon, animal behaviour advisors and trainers, animal care assistants and nursing support staff.

Our shop is open 9 am-4pm daily and sells a variety of pet food, toys and accessories.  If you are adopting an animal from us then we can help you with collar and harness fitting on the day you take your new pet home. We also provide a pet tag and microchipping service. Whatever you require our friendly reception team are always on hand and are happy to assist you.

Radcliffe Animal Centre is very proud to be one of the first animal centres across the world to achieve the Cat Friendly Homing Certificate. This is a new initiative by International Cat Care to improve cat welfare standards across the world and we are proud to ensure our cats receive the best of care, support and rehoming opportunities throughout their journey with us. This award sits nicely by the side of our Cat Friendly Clinic status which also ensures the veterinary facilities and treatment they receive is as stress free and welfare friendly as possible